Propagation
"NetExpert propagation can easily be extended to manage the unmanaged... What we are essentially saying is for domains that we are not directly monitoring we can propagate the alerts through topology relationships to be able to manage these unmanaged resources."

Communication Service Provider in India @ NetExpert User Group 2008

Service Affecting
"Service Management always looks at the product, then services, and resources for the customer. We focus on service affecting information within NetExpert, while our outsourcing partners manage the details of network resources and element management systems. We only deal with a thin layer of network management and mostly service management within NetExpert."

European Union Communication Service Provider @ NetExpert User Group 2008

Service Impact
"NetExpert has for us a very efficient propagation engine which we can easily use for service impact and statistical analysis."

European Union Communication Service Provider @ NetExpert User Group 2008

Correlation Truth
"With NetExpert relationship based correlation policies we have been able to correlate across IP, Transmission, and Switch domains to reduce the volume of alerts handled by our operators. It enables a 'Single Source of Truth', It is a reality, and it works!"

Communication Service Provider in India @ NetExpert User Group 2008

Plug-n-Play
"NetExpert Policies are Plug-n-Play. As long as I am able to build my relationships in the Inventory System and synchronize this to the NetExpert Fault Management System the policies across topology relationships will handle the correlation automatically. This is the advantage we are finding at this moment with NetExpert..."

Communication Service Provider in India @ NetExpert User Group 2008

Service Delivery
"Customers want everything now and available all the time. Downtimes are not acceptable in the new world and our platform had to meet that demand. They want to provision anytime of the day and to be able to manage new services very quickly...

Our platform of choice is NetExpert."

North American Service Provider @ NetExpert User Group 2008

Assurance & Activation
"NetExpert® has helped us achieve 99.7% flow through activation and 99.99% availability with our service assurance and activation solutions for IP services, including DSL, VoIP, and IPTV.

NetExpert®
is our platform of choice.

Through this we are able to manage an enormous number of network vendors, and NetExpert has been quite a versatile platform to accomplish this."

Large North American Communication Service Provider @ NetExpert User Group 2008

Easy to Use
"NetExpert has a rich set of standard gateways. The gateways are easy to use. We can implement new data sources ourselves very efficiently and cost-effectively with internal resources."

European Union Communication Service Provider @ NetExpert User Group 2008

Time to Market

"With NetExpert we quickly can customize and deploy to a new service area... it is quite versatile and nimble enough for us to build a template and deploy it over and over again."

North American Service Provider @ NetExpert User Group 2008

Home Customers
OSI Customers PDF Print E-mail

OSI manages:

  • ~15% of the world's Communication Service Providers by total revenue.
  • ~10% of the world's Communication Service Providers by total subscribers.
  • The largest integrated telecommunications solutions provider in Malaysia and one of Asia’s leading communications companies.
  • A Mexican telecommunications company that provides telecommunication products and services in Mexico and Argentina, Brazil, Chile, Colombia, Ecuador, Peru as well as in the United States, including fixed-line telephone, Internet access, data, hosted services and IPTV.
  • DSL activation and assurance mediation for the largest Communication Service Provider in North America.
  • The leading Communication Service Providers in Taiwan delivering "Quadruple-Play" services across mobile, fixed network, cable TV, and digital entertainment.
  • Wireless network services and resources for three of the largest Wireless Service Providers in North America.
  • IPTV Industry-leading Communication Service Provider in North America.
  • DSL Activation for ~1 million subscribers for Communication Service Providers in Latin America.
  • Wireless Service Management across three countries in the European Union.
  • A Global Network, encompassing one of the most advanced and largest submarine cable networks, a Tier-1 IP network, and connectivity to more than 200 countries across 300 PoPs through a centralized NOC in India.
 

Reliable Solution Partner

"OSI has proven to be a reliable Solution Partner over the last few years in building our Service Management solution."

European Union Communication Service Provider @ NetExpert User Group 2008