Proven service expertise
We offer a breadth of OSI services to ensure that your first experiences with NetExpert products and solutions are successful. From initial installation, to configuring adapters to work with a wide variety of equipment, to customization of the business logic and visualization as well as integration with upstream systems such as trouble-ticketing or provisioning system.
OSI provides basic packages for installation and configuration, VSA development, policy development, and individual product turn up. All packages include knowledge transfers between our team and yours to maintain your time-to-market schedule and efficiently manage your ROI.
OSI brings years of experience in developing bidirectional Service, Fault, Performance, Activation, and Discovery Vendor Specific Adapters (VSA’s) across IP, Wireline, and Wireless domains. These VSA’s leverage NetExpert gateways that are bidirectional protocol-independent and support the following protocol agents including but not limited to:
OSI has extensive knowledge with implementing all NetExpert gateway types. OSI will also support the NetExpert Gateway Agents, which provide lightweight gateway functionality for lower cost hardware and remote managed services through firewalls.
NetExpert Command Center extensions, Object Browser Extensions, custom reports, and custom Java applications are areas that require creativity and experience to provide users the most effective way in presenting information to operations as well as executives.
Custom and third party OSS applications are being developed and integrated to support today’s next generation needs. Existing legacy OSS systems as well as new systems are being assessed, consolidated, replaced, and integrated to manage hybrid legacy/next generation environments, which deliver communication services. Integration of these systems is critical to reduce operational expenditures, time-to-market, service delivery times, etc.
OSI provides software development resources to help leverage Service Oriented Architecture, Web Services, and OSS/J in integrating OSS management functions. OSI also provides project management services focused on managing these timely integrations to meet your business needs.